Today, it’s imperative that government agencies maximize every dollar spent with results that exceed expectations. When customer care is essential to your programming, the team at Five Star Call Centers provides exceptional service while minimizing tax dollars spent.
Whether you are a local, state, or national government agency, our team is ready to find the best solutions to fit your needs. With nearly 40 years experience in the call center outsourcing industry, our award-winning team is ready to provide responsive interactions that meet compliance regulations and, in some cases, even reduce costs.
What can our partners expect? With Five Star Call Centers, citizens get the same experience they’ve come to expect from the private sector, with the support and care to detail required in the public sector.
Not only do our government call center services meet the needs of the public where they live online, our agents provide support that’s unsurpassed in the industry. Our expert agents will exceed the public’s expectations by providing meaningful interactions and immediate resolutions.
We invite you to talk with our clients, visit our call centers, and meet our agents. You’ll feel the difference between us and other call centers— the difference of true partnership. We don’t want to be just your vendor. At Five Star Call Centers, we will sit side-by-side with you – as part of your agency – to ensure your customers get the same high level of care you would deliver.
Learn what our clients have to say!
No one will OUTthink, OUTwork, OUTdo Five Star Call Centers.
We Are Not Your Ordinary Call Center.TM
Five Star Call Centers works with your team to develop the right mix of channels and number of agents to best serve the needs of your program, all while keeping the budget in mind. Backed by the support of our experienced team, we can seamlessly create a solution that represents your program in the best way possible.
We offer a line-up of proven contact center solutions so customers can connect with you how, and when, you want them to.
We believe in creating strong relationships and it shows in our partnerships. Here’s what our partners have to say about working with Five Star Call Centers.
We offer onshore and nearshore locations.
Get back to the business of your business. We have your customers covered.