Business Continuity in Customer Service

Customer Service Outsourcing During the COVID-19Pandemic

Business continuity planning, also know as business contingency, is important to any business. When natural disasters, pandemics, and other incidents can happen at any time, it’s important to have the right partners in place to keep your business running as smoothly as possible. This includes planning for customer service care during disaster recovery. Let Five Star Call Centers be your contact center of choice for your business continuity management and planning.

Whether your customers reach out via phone, email, chat or social media, our team can support your business when your focus needs to be elsewhere. With awarding-winning service, our team of Five Stars will be ready to provide our Five Star service for you should the need arise.

We Are Not Your Ordinary Call Center.TM

Business Continuity Call Center Services

natural Disasters

We’ll be your customers’ point of contact when your business is impacted by tornadoes, hurricanes, floods and other natural disasters; delivering care as if we are members of your own team.


Pandemics, epidemics, and more can significantly reduce your workforce. We have your customer service needs covered for a few days, a few weeks, or for a few months as your team recovers. 


In business, unforeseeable incidents can impact the level of service you can provide to your customers. Trust Five Star Call Centers to be your trusted partner in customer care during these times.

Five Star Call Centers is prepared to support your customer service needs during the the Coronavirus (COVID-19) pandemic. Contact our team to discuss your business continuity needs ASAP. Please complete the for below or call 605.978.2121

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