FIVE STAR CALL CENTERS
NOT YOUR ORDINARY CALL CENTERᵀᴹ
When you need a call center, Five Star Call Centers is ready to give you, and your customers, outstanding service. As a provider of call center outsourcing for over 35 years, our team knows customer care – onshore, nearshore and offshore, we have the global options your company needs. No one will outthink, outwork, or outdo our outstanding outsourcing. We are not your ordinary call center.
Experience that Delivers
We've been a call center outsourcing company for over 35 years, so we know the industry - inside and out. When brand loyalty and customer care matter, let our award-winning team be part of your team.
Cross-Industry Support for Your Needs
We are a locally owned company with onsite industry and IT experts with a combined 350 years of call center and contact center outsourcing experience ready to support your company's needs.
Outrageously Amazing Customer Care
That's what we create at Five Star Call Centers. How? With friendly agents that build brand loyalty by delivering the best experience to your customers.
GET OMNICHANNEL SOLUTIONS YOUR CUSTOMERS ARE DEMANDING
Extraordinary Experiences | 24/7/365
VOICE
Our friendly, expert agents build brand loyalty by giving your customers an outrageously amazing experience. Multilingual options available!
CHAT | EMAIL | SMS
Mobile phone, tablet, or desktop. We have your customers covered 24/7 with a customer experience beyond their expectations.
SELF-SERVICE
Today's customers want access to information at a click of a button. Our team will help you build a knowledge base your customer will love.
SOCIAL MEDIA
Social media includes go-to platforms for customers wanting to communicate with brands. Our team will ensure your customers get a great experience no matter which platform they use.
IVR
A simple way to improve customer satisfaction. We have an IVR system that is perfect for your needs - and at a lower cost.
SOFTWARE
Our expert team of industry and IT professionals, along with our software, can support your independent call center needs.
oUR CLIENTS TALK
We love our clients and their customers! We believe in creating strong relationships, and it shows in our client relationships. But don’t take our word for it. Here’s what our clients have to say about working with Five Star Call Centers and our call center outsourcing.
This is a great partnership with amazing results!
B2B Services client
After many failed relationships with other call centers, we believe we have found the right one that can grow with our business needs.
electronics client
They took hundreds of our calls, with literally no notice, and kept us in business until repairs were made.
Art Product client
Free customized quote
We don’t sell cookie-cutter plans. Our Five Star team wants to learn about your specific brand and company’s needs. This way we can deliver what you need and cut out what you don’t.
When you succeed, we succeed. So let’s work together to give your customers an outragously amazing customer experience.
NOT YOUR ORDINARY CALL CENTERᵀᴹ
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