Retail Solutions

Retail Solutions

A one-two punch of cutting-edge technology and terrific people.

If you’re looking to outsource your call center and customer care services, you’re looking for the perfect mix of people and technology to help your business grow.

You want a team that’s nimble, reliable, able to upsell and retain customers, and which will truly understand and evangelize your brand. And you want the state-of-the-art technology to provide a fast, accurate, and consistent sales experience for your brand.

We know retail. We’ve been in the business a long time, and we know what works. You can rely on us for any number of retail call center services, including:

  • Full catalog and e-commerce order entry processing
  • Email sales, including cross-selling, upselling, and quantity upselling
  • Address verification
  • Catalog requests
  • E-tailing (electronic retailing)
  • Club memberships
  • Credit card authorization
  • Gift cards & gift certificates
  • Inventory availability
  • Order history
  • Promotional offers
  • Source code-driven pricing

Give your customers the service they deserve.

Give them the absolute best with Five Star Call Centers. Contact us today or give us a call at 800.774.7973 to schedule a tour of our facilities or learn more about what we can offer you.

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