Retail Solutions

Retail Solutions

A one-two punch of cutting-edge technology and terrific people.

If you’re looking to outsource your call center and customer care services, you’re looking for the perfect mix of people and technology to help your business grow.

You want a team that’s nimble, reliable, able to upsell and retain customers, and which will truly understand and evangelize your brand. And you want the state-of-the-art technology to provide a fast, accurate, and consistent sales experience for your brand.

We know retail. We’ve been in the business a long time, and we know what works. You can rely on us for any number of retail call center services, including:

  • Full catalog and e-commerce order entry processing
  • Email sales, including cross-selling, upselling, and quantity upselling
  • Address verification
  • Catalog requests
  • E-tailing (electronic retailing)
  • Club memberships
  • Credit card authorization
  • Gift cards & gift certificates
  • Inventory availability
  • Order history
  • Promotional offers
  • Source code-driven pricing


Case Study

One of our partners in the fruit retail industry needed to adapt to changing demands of their customers and offer additional methods for customers to purchase their product. Read about how Five Star Call Centers allowed their business to boost them to the next level. 

1926 Fruit Retailer needed to Catch Up With the Times


Give your customers the service they deserve.

Give them the absolute best with Five Star Call Centers. Give us a call at 800-894-7832 to schedule a tour of our facilities or learn more about what we can offer you.

Contact Us

Today at Five Star Call Centers, we have brought back the Community Blood Bank bloodmobile to help make a differenc……