How Online Retailers Can Benefit From Our Services
Friday, April 22, 2016
Choosing the right partners for your retail business is certainly an appealing idea. After all, it can save you quite a bit of time, and it can help place less stress on your existing resources, a must in the world of small business. In fact, it can also help to cut your customer service overhead, but it can be tough to jump from handling things in house to choosing the right partner, especially for online retailers. Not sure you're really big enough to take advantage of our services? Think again. Take a look at what we have to offer.
• Email and Chat Support: If you're not quite sure where to begin, email and chat support are a great way to get started for online retailers. It's the perfect way to find some real time savings, and it's a real competitive advantage for your company. We offer our email and chat support on a 24 hour basis to your customers.
• Shared Service Models: Your business is unique, and so are our services. At Five Star Call Centers, we offer both shared and dedicated models to help maximize your return. If you have a fairly low call volume, you'll want to take advantage of our shared services, which have you only paying for the amount of time our associates are engaged with your customers. If you have at least 50 calls per day or some serious variability in your volume, this is the ideal selection both for your customer care program and your budget.
No matter how large or small your brand might be, we're here to help. Learn more when you contact us today.