Directions

  • Inbound

    Let us be your voice. From customer service inquiries to tech and order entry support, you’ll want each and every one of your customers to experience the very highest quality customer service.

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  • Shared/Dedicated

    Select a service model that meets the needs of your business—we offer both options of outsourced customer care.

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  • IVR

    Interactive Voice Response can be a great high-impact, low-cost tool for maintaining customer satisfaction.

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  • Outbound

    Whether you’re B2B or B2C, our friendly, Midwestern-based outbound call professionals can have a huge impact on your business.

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Join Our Team

Why Five Star Call Centers

And that’s where Five Star comes in. After an extensive evaluation, we selected them to provide our call center services. Call center management is all they do, so they have the best-in-class people, processes, systems and analytics we need to win. Directed


36 Years of Experience
76 Net Promoter Score
Midwest Workforce Midwest Workforce

Our People

Meet Us

  • Terri Almer
  • Miranda Tiede
  • Troy Holt
  • Joel Sylvester
  • Ray Peterson
  • Georgette Weavill
  • John Coulter
  • Dave Basart
  • Kevin Carmody
  • Chris Kolsrud
  • Angie Nath
  • Chauncy Richert

We're here to help. Drop us a line using this simple online form, or give us a quick call at 800-894-7832.

Meet Meara, one of our outrageously amazing #FiveStars. She's a customer service associate working on a financial s… twitter.com/i/web/status/1…
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